FAQs

Q

I have an idea!

A

Fantastic, we love new ideas!

Complete our Contact Us form and fill us in.

Q

I found a bug

A

Ooops, sorry about that. Please report the error by filling out our Contact Us form and a TicBox technical support guru will be in touch shortly.

Q

Why TicBox?

A

Every business needs a suite of policies and procedures in their business. It’s not a nice to have but in fact a necessity in any business of any size.

We recognised the need for an easy to use, digital platform that fills this gap and from there the TicBox idea was born.

Q

I have just completed my 14 day trial, how do I sign up?

A

Great, we are so happy that you love TicBox as much as we do and look forward to welcoming you on board.

Go to Ticbox.com.au and click on the Sign Up button on the home page. You will be redirected to the online shop where you can select the package that best suits your needs.

Q

I am looking for a specific policy but I can’t find it in your library to purchase, what can I do?

A

Please get in touch and let us know via our Contact Us form. Chances are it’s probably still in development and if not, we will develop it for you.

Q

We don’t have the resources internally to customise the policies, can you help us?

A

Absolutely, we love helping our clients bring their policies to life. For only $150p/h, TicBox will provide you with a consultant to work with you to tailor the policies you purchase to meet your business needs.

Contact Us to find out more.

Q

I have just hired someone new in my team, how do I provide them with login details to access TicBox?

A

TicBox is fully integrated with your payroll system so as your database of employees updates, so does TicBox.